Email Management as a Key Strategic Priority – Risk reduction, Communication & Compliance
Email is critically important to project-based businesses like architectural and design practices. A primary means of communications, it is used for everything from client briefs and consultant coordination to contractor instructions and more.
Considering the increasing complexity of these types of information and mounting compliance expectations, poorly managed email represents a genuine (and serious) risk. Beyond inconvenience and project inefficiency, its effects can extend to legal exposure.
With this in mind, in this session of CPD Live, we focus on email management as a key strategic priority for architectural practices.
Beginning by identifying common risks and their associated legal implications, our speakers will then outline best practice in this area. Shining a light on real-life examples to illustrate their points, they will outline the best ways to gain control over project communication, mitigate risk, and improve team productivity.
At the end of this presentation, you should be able to:
- Outline the role that email plays in the day-to-day communications of architectural practices
- Identify the legal and compliance risks associated with poor email management
- Outline the benefits of good email management
- Identify practices and tools to help practices manage their email and improve their communications
(PRACTICE MANAGEMENT AND PROFESSIONAL CONDUCT PC 1, PC 7, PC 13)